Official Response to the Formal Written Complaint submitted by Lansbrook Residents

March 25th, 2026

To Whom it may concern in the Lansbrook Community:
This letter serves as an official response to the formal, written complaint submitted by residents to the HOA Board on March 16th, 2026 and addressed in the March board meeting held on Tuesday, March 17th, 2026. The complaint expresses concern for resident’s safety around an alleged homeless encampment in the greenbelt, and the method and timeliness of the board’s response to the situation. In addition, concerns were expressed regarding the effectiveness of the board’s communication of the situation to the neighborhood. Outlined below are the board’s response to the three requests made in the complaint.

1. Provide a written explanation outlining the Board’s awareness of and response to this
   situation for all homeowners of Lansbrook.
   • The board was made aware in the Fall of 2025 of an area behind the tennis courts that
     was apparently being used as a temporary shelter. The nature of the use was debated in
     several board meetings, and it could not be proved that an individual or individuals were
     living in or occupying the space. It was apparent that some time and effort had gone into
     building a small, concealed shelter area and a fire pit, although it was not clear if it was
     continuously occupied or simply occasional use.
   • The board addressed this situation as it has in the past: we are in agreement that such
     activity in the greenbelt constitutes unauthorized use of our community property and
     should not be allowed to continue. If a resident was responsible, they would be asked to
     cease and desist and clean up any area this had occurred on. If a non-resident was
     responsible, they would be contacted by law enforcement and issued a trespass notice.
   • Repeated attempts to contact an individual in the area throughout the fall through early
     spring was unsuccessful. No contact was made and no persons were sighted or
     reported in the area, despite multiple attempts from different people to find someone at
     or around the site. In order to issue a trespass notice and legally evict someone from our
     common property, an individual must be present for law enforcement to make contact
     with and properly address the situation. Because this did not take place, no formal
     action could be accomplished.
   • In early March 2026, a board member came across an individual near the area and
     asked if they were the ones occupying the space. The individual denied it and since no
     proof was evident, the board member let them know that upcoming work on the tennis
     courts and the surrounding area would result in removing any part of the shelter that
     remained. The week following, a few volunteers dismantled the shelter, cleaned up the
     surrounding area and discarded all items into the larger dumpster. The area appeared at
     the time to not have been used for several months.
2. Clarify policies and procedures for addressing unauthorized occupancy on HOA property moving forward.
   • The board does not have an official, written policy to address this situation. With this
     specific situation, the board followed the steps that we have taken in the past: make contact with an individual, contact law enforcement, have the individual trespassed and removed.
   • At the March 2026 meeting, a board member suggested adding a clarification to this
     process based on suggested practices from local resources that deal with the unhoused
     population. Trespassers should be reported immediately when discovered. If an individual shows criminal intent, they should be trespassed and removed by law enforcement. If they do not present a threat, the board may contact OKC PD and request a homeless outreach team member to respond. These officers are better equipped to deal with the unhoused population and can provide resources instead of simply removing an individual.
3. Commit to transparent communication with residents, including avoiding the disabling of comments on future community-related posts unless clearly justified under established policy.
   • The HOA board members are the admins of the Facebook group titled “Lansbrook HOA,
     OKC, Social Events” but do not monitor or control the group titled “Lansbrook/Oklahoma City Neighborhood”. A post was made on the site that the HOA board does
     not monitor or control, and comments were disabled. Unfortunately, this second page
     has led to much misinformation, frustration and poor communication among residents.
   • If the board disables comments on any posts to our Facebook Group, we will post a
     notice to reach out to the board via e-mail so any concerned residents can obtain
     accurate information.
   • The board remains committed to transparent communication with residents. Regular,
     official communication consists of published posts to our website, e-mails, Facebook posts on the page that the HOA controls, and quarterly communication that is mailed out to each homeowner.
   • The board maintains that social media is not an appropriate platform for hosting a
     community discussion or debate on this or other divisive issues. Residents have
     multiple ways of obtaining accurate information but the following is the easiest:
     • Reach out to the board directly via e-mail: lansbrookhoa@gmail.com. Emails
       are typically addressed in 1-2 business days.
     • Attend monthly board meetings, or review the board meeting minutes that are
       posted on the website at lansbrook.org.
   • The board does not have a phone number to call. Each board member uses their own
     personal phone, and the HOA does not pay to have a phone number for residents to
     call. In addition, the board maintains that official board business needs to be
     conducted at a board meeting or in writing. This ensures accountability and accuracy in
     communicating with residents and provides us with a written record of any
     communication. One board member does not speak for the whole.

The area in question was cleaned up in early March, and ongoing progress is being made towards the multi-purpose court project. The end goal is to have all brush, weeds and small trees removed behind the courts from the edge of the embankment to the fence line with the storage units, and all the way back to the corner of the fence line where it turns East towards the apartments. This area will then be maintained and less likely to conceal any temporary inhabitants.

Brian Johnston
Lansbrook HOA President